- General
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Vead
+3
Remove/lock the 'Ideas and Feature Requests' forum
This is about the website:
When entering http://www.sublimetext.com/forum/ there's nothing indicating that you shouldn't use the 'Ideas and Feature Requests' forum. Either there should be a clear link here, or else there should be a sticky in that forum indicating that feature requests go here, preferably while also locking that forum in order to prevent people from submitting feedback in vain.
When entering http://www.sublimetext.com/forum/ there's nothing indicating that you shouldn't use the 'Ideas and Feature Requests' forum. Either there should be a clear link here, or else there should be a sticky in that forum indicating that feature requests go here, preferably while also locking that forum in order to prevent people from submitting feedback in vain.
Customer support service by UserEcho
The only downside of user echo is the topics are sorted by number of up votes by default.
That causes new threads to get lost, take a while to get seen and loose input.
Fortunately that is a setting which can be set by the forum admins: http://feedback.userecho.com/topic/5427-is-it-possible-to-change-default-sorting-type-as-for-forum/
If user echo sorts topics by Last Updated by default the it would work exactly like the forum, but with notifications, votes and better design.
Then just prevent new topics in the forum and leave it for reference.