Twitter monitoring
Respond on user tweets directly from UserEcho interface. Track a customers's questions in one place.
Monitor your twitter feed directly from UserEcho interface. Turn tweets into topics. Now when you reply on topics your replies will be auto-posted to twitter from your name.
Now you not limited to 140 characters and can provide detailed replies for users.
Escalate tweets to support team which helps to increase the satisfaction of our customers and community members.